Privacy Policy

1. Who We Are & How to Contact Us

The Site is operated by:

WhiskerCover LLC
A Florida limited liability company
Mailing address: 1065 SW 8th St, #1235, Miami, FL 33130, USA
Privacy email: privacy@whiskercover.com

If you have any questions about this Privacy Policy or your personal information, you can reach us at privacy@whiskercover.com.

2. Information We Collect

We collect limited personal information, primarily for communication and analytics.

2.1. Information You Provide to Us

When you interact with us, you may provide:

• Email address – for example, when you subscribe to a newsletter or contact us.
• Message content – any information you include in an email or form you send to us.

We do not request or intentionally collect sensitive categories of personal information.

2.2. Information Collected Automatically

When you use the Site, certain information is collected automatically through Google Analytics and our hosting environment (Microsoft Azure), such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on pages
• Referring URLs and general usage patterns

This information is generally used in aggregated form to understand how visitors use the Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Site
• To respond to your inquiries, emails, or requests
• To send you communications you have requested (for example, newsletters)
• To analyze usage and performance of the Site using Google Analytics
• To prevent fraud, abuse, and security incidents
• To comply with applicable laws and regulations

Legal Bases (for clarity)

While WhiskerCover is aimed at users in the United States, our main legal bases for processing personal information (where applicable) are:

• Your consent – for example, when you subscribe to email updates.
• Our legitimate interests – such as improving the Site, understanding usage, and maintaining security.

WhiskerCover LLC is the controller of the personal information collected through this Site.

4. Cookies & Similar Technologies

WhiskerCover does not set its own proprietary tracking cookies for advertising or profiling. However, we use Google tools (such as Google Analytics), which may use cookies or similar technologies to collect usage information about visitors to the Site.

These cookies may help us:

• Understand how visitors find and use the Site
• Measure and improve the performance of our pages

You can control or delete cookies via your browser settings. For more information on how Google uses information from sites that use its services, please refer to Google's own privacy and cookie documentation.

5. How We Share Information

We do not sell or share your personal information for monetary consideration or for cross-context behavioral advertising.

We may disclose your information in the following limited situations:

Service Providers:

• Microsoft Azure (hosting and infrastructure)
• Google Analytics (web analytics)
• Any email service provider we use to deliver email communications

These service providers process information on our behalf and are contractually obligated to use it only to provide services to us.

Legal Requirements and Protection:

We may disclose information if required to do so by law, or if we reasonably believe such action is necessary to comply with legal obligations, protect our rights, or protect the safety of others.

We do not disclose your email address or other personal information to third parties for their own marketing purposes.

6. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law.

• Email addresses and related communications: We generally retain email addresses and related message content for up to 12 months from your last interaction with us or until you request deletion, whichever comes first.
• Analytics and logs: Usage data collected via Google Analytics is retained according to Google's default or configured retention periods. Aggregate, non-identifiable data may be retained for longer for reporting and site improvement.

7. Security

We use reasonable technical and organizational measures to help protect the information we collect, including using trusted providers such as Microsoft Azure for hosting.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. Even if not required, we aim to be reasonable and responsive to privacy-related requests.

You can:

• Access or update the personal information you have provided to us
• Request deletion of the personal information we hold about you, subject to legal obligations
• Withdraw consent to email communications by using any unsubscribe link provided or contacting us at privacy@whiskercover.com

We may need to verify your identity before fulfilling certain requests.

9. Additional Information for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, may provide you with specific rights regarding your personal information.

9.1 Categories of Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information (as defined by CCPA) from visitors to the Site:

• Identifiers: Email address (if you provide it), IP address.
• Internet or other electronic network activity information: Browsing history and interactions with our Site (through Google Analytics).

9.2 Sources of Personal Information

We collect these categories of information:

• Directly from you (when you provide your email or send us a message)
• Automatically from your use of the Site (via analytics and server logs)

9.3 Business or Commercial Purposes

We use and disclose these categories of personal information for the purposes described in Sections 3–5 of this Policy, including: operating and improving the Site, communicating with you, analytics and security, and compliance with law.

9.4 No "Sale" or "Sharing" of Personal Information

WhiskerCover does not sell or share personal information as those terms are defined under the CCPA/CPRA.

• We do not exchange your personal information for money.
• We do not share your personal information with third parties for cross-context behavioral advertising.

If this ever changes, we will update this Policy and provide any required "Do Not Sell or Share My Personal Information" mechanisms.

9.5 Your California Privacy Rights

Subject to certain exceptions, California residents may have the right to request to know the categories and specific pieces of personal information we have collected about you, request deletion of your personal information, request correction of inaccurate personal information, and not be discriminated against for exercising any of these rights.

To exercise these rights, you can contact us at privacy@whiskercover.com and indicate that you are a California resident making a CCPA/CPRA request. We may ask for information to verify your identity.

10. International Visitors

This Site is intended primarily for users located in the United States.

If you access the Site from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States (and possibly other countries where our service providers operate), which may have different data protection laws than your country of residence.

By using the Site and providing information to us, you consent to this transfer and processing.

11. Third-Party Websites

Our Site may contain links to third-party websites (including pet insurance companies and other partners).

We are not responsible for the privacy practices of those third-party sites. Any information you provide on those sites is governed by their respective privacy policies, not this one.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If changes are material, we may provide additional notice (for example, by posting a banner on the Site).

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, you can contact us at:

WhiskerCover LLC
1065 SW 8th St, #1235
Miami, FL 33130, USA
Email: privacy@whiskercover.com